We create an all round experience for your business

  • A choice of services to suit your needs as a landlord
  • Hundreds of landlords trust us to fully manage their property*
  • Bringing your property to thousands of new tenants each month*
  • Expert teams working to help keep you legal and safe
  • Advertising including Rightmove and Zoopla, plus promotion through our vast database of qualified prospects 


Letting your property involves important decisions about one of your most valuable assets.

It also requires a great deal of hard work and organisation, so it really pays to talk to the right people. As a trusted letting agent, we understand how to work with you to maximise the yield on your property, and how careful preparation can make the process run smoothly.

Step 1

Value your property
A market valuation will be provided by our local lettings professional who'll work to let your property to the best tenant within your required time frame.

Step 2

Choose the right service for you
From a fully managed service through to a simple tenant find, we take this time to understand what you need and support you as much as you choose.

Step 3

Marketing your property
Our vast database of people looking to rent makes finding your next tenant straightforward. Promoting your property on Rightmove and Zoopla generates even more interest and choice of tenants for you.

Step 4

Preparing your property to let
Whether it is achieving the best rental return, knowledgeable guidance throughout the legal process, or all your legal paperwork and inventory preparation, we are here to help at every step and are passionate about getting it right.

Step 5

Moving in the best tenant
We take responsibility and ensure all the essential checks and paperwork are in place before a new tenant moves into your property keeping them - and you - safe.

Step 6

Ongoing property and tenancy management
Complete support including deposit handling, routine property visits, arranging repairs and maintenance and arrears handling.


Our service for tenants includes:

  • Practical approach – We help to match your needs and budget with available homes
  • Flexible, accompanied viewings
  • Taking up full references and deposit
  • Our friendly, approachable staff will take you through the legal paperwork and full check-in procedures including 24 hour emergency contact details
  • Carrying out regular inspections, whilst respecting your privacy, to ensure your home is well maintained
  • Dealing with repairs in a timely manner
  • Keeping in touch with you throughout your tenancy
  • At the end of your tenancy we undertake a full check-out to ensure everything is in order so we can refund your deposit
James Chiltern has a great variety of houses and flats to rent in Croydon and surrounding areas. Our aim is to find you a home, not just a flat or a house, in the right location, at the right price. We offer a first class, efficient and affordable service, priding ourselves in understanding exactly what each tenant is looking for. We have a fast and efficient moving in process and our team will continue to look after you right through your tenancy.

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We are not members of a client money protection scheme.